The Dashboards Went Flat Mid-Incident. The Bottleneck Was Your Telemetry Gateway.
The flat line that isn't zero Traffic spikes, and the dashboards stop telling you anything. Not a crash — the lines just freeze at their last value, then go ragged, then open into a gap. The services behind those numbers are up and serving. The numbers simply stopped arriving. Every metric, log, and span in the platform passes through one component on its way to storage, and that component is now the choke point: the central telemetry gateway. Running a collector as a per-host sidecar is easy. Running one tier as a centralized gateway — a fleet of Grafana Alloy or OpenTelemetry Collector replicas that absorbs the whole platform's telemetry so you can do egress control, tail sampling, cost enforcement, and one place to change config — is a different animal. It concentrates your entire signal into a single pipe, and a pipe has a single point of backpressure. When ingest outruns drain, queues fill, the memory limiter starts refusing data, and points get dropped. The cruel par...